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Welcome to the Customer Service Training Course, designed to get you, the Customer Service Rep, up and running with Microsoft Dynamics 365 CRM!
Free
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System administrators and system customizers can access videos on customization, security, importing data, and templates.
Free
Unlock the essentials of system administration in this comprehensive course designed for newcomers. Gain the skills to manage systems effectively and confidently.
Free
Free
System administrators and system customizers can access videos on customization, security, importing data, and templates. Office global administrators can learn how to set up Dynamics 365 Sales, manage users, and understand integrations.
$495
Sales people can learn managing accounts, contact, and opportunities; activities; and Outlook email integration in D365. Customer Support agents can learn navigating the cs hub, managing cases, and creating knowledge articles at no additional cost!
$495